Terms of service

Last Updated: 09/08/2025

Welcome to ELIXA ASTROCART (“we,” “our,” “us”). By visiting our website www.elixaastrocart.com (the “Site”) and purchasing from us, you agree to be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our Site.

1. Nature of Business

ELIXA ASTROCART is engaged in the retail of natural gemstones, Rudrakshas, and other spiritual and astrological products. Our products are intended for spiritual, religious, and holistic purposes only and are not a substitute for professional medical, legal, or financial advice.

2. Eligibility to Purchase

By placing an order on our Site, you confirm that:
• You are at least 18 years of age or have the consent of a parent/guardian.
• You will provide accurate and up-to-date information for order processing.
• You understand and agree to our product disclaimers.

3. Product Disclaimer

• All gemstones and Rudrakshas are natural or lab-tested natural (as described) and are provided with authenticity certificates wherever applicable.
• Any astrological or spiritual benefits mentioned on our Site are based on traditional beliefs and texts.
• We do not guarantee specific outcomes such as wealth, health, relationship improvements, or any other tangible results.
• The effectiveness of the product depends on various personal and environmental factors, and results may vary.

4. Orders & Payments

• Orders are confirmed only upon successful payment through our secure Shopify payment gateway.
• Prices are displayed in INR (Indian Rupees) unless stated otherwise.
• We reserve the right to cancel or refuse an order in cases of suspected fraud or incorrect pricing.

5. Shipping & Delivery

• We ship across India currently
• Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
• International customers are responsible for customs duties, taxes, or other charges in their country.

6. Energization & Personalization

• Many of our products are energized or customized as per your birth chart. Once such energization is done, the product cannot be exchanged or returned under any circumstances.
• By purchasing, you agree to the energization process unless you explicitly request otherwise before order confirmation.

7. Intellectual Property

All content, product descriptions, images, and branding on our Site are the property of ELIXA ASTROCART. You may not reproduce, copy, or distribute them without our written permission.

8. Limitation of Liability

• We are not responsible for any direct, indirect, or consequential damages arising from the use or misuse of our products.
• We do not guarantee any astrological predictions or results, as these are matters of personal belief and interpretation.

9. Indemnification

You agree to indemnify and hold harmless ELIXA ASTROCART, its owners, employees, and affiliates from any claims, damages, or expenses resulting from your use of our products or Site.

10. Changes to Terms

We reserve the right to modify these Terms at any time. The latest version will always be posted on this page, with the updated date.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Gadhinglaj, Maharashtra, India.

12. Contact Information

ELIXA ASTROCART
Email: elixaastrocart@gmail.com
Phone: 8660079600 / 8778546219
Address: Ratna Suchi Mart, 3701, Chandraprabhu, Mahatma Phule Colony, Near Bhavani Hospital, Gadhinglaj, MH, 416502, IN